Financial Crime Operations Specialist

Sofiya, Bulgaria

We are supporting an international fintech leader in building its new Financial Crime Operations team in Sofia. The company is a global provider of payment solutions, powering digital wallets, prepaid cards, and innovative transaction technologies in over 30 countries. With headquarters abroad and a strong European presence, they are now expanding into Bulgaria and setting up a specialised FinCrime team.

This is a unique opportunity to join at the very start and shape the future of the team.They are looking for specialists at different levels, with experience in AML, CDD, fraud prevention and transaction monitoring.

Open Roles:

Financial Crime Operations Analyst – Customer Due Diligence (CDD)
Conduct due diligence checks on corporate clients, verify ownership structures, and assess money laundering risks.
Financial Crime Operations Analyst – Transaction Monitoring (TM)
Review and investigate client transaction activity to identify suspicious or unusual behaviour in line with AML/CTF standards.
Financial Crime Operations Analyst – Fraud & Chargeback
Investigate fraud alerts and manage chargeback cases, collaborating with payment schemes and ensuring timely resolution.
Financial Crime Operations Team Lead – CDD
Lead a team of CDD analysts, oversee risk assessments and ensure compliance with AML/KYC requirements.
Senior Financial Crime Operations Manager
Manage the full FinCrime Operations function (CDD, TM, Fraud & Chargebacks), lead and mentor teams, and drive operational excellence.

Requirements (vary by role):

Experience in AML, KYC, CDD, fraud investigation, transaction monitoring or chargebacks.
Strong analytical and problem-solving skills.
Knowledge of regulatory requirements in financial services.
Excellent command of English (written and spoken).
Leadership experience is required for the Team Lead and Senior Manager positions.

What’s Offered:

Competitive salary package depending on role and experience.
Career growth opportunities within an international fintech company.
A chance to join at the very beginning of the new Sofia team and shape its culture.

Timeline:

Initial calls with our team: 23–26 August.
Online chats with company representatives: 27–29 August.
Face-to-face interviews in Sofia (Hotel Juno): 2–5 September.
Offers expected from early September, with start dates in October–November 2025.

If you are passionate about fighting financial crime and want to grow in a fast-moving, international environment – we’d love to hear from you.